Service

Industrial production support

Reliable support for automated industrial systems

We provide comprehensive service for automated systems, including maintenance, repairs, upgrades, installations, diagnostics, and 3D printing.

Maintenance

We perform routine checks and precise calibrations to ensure long-term system reliability and performance. By fine-tuning critical parameters such as pressure, temperature, and speed—and replacing worn components in time—we keep your equipment in top condition. Preventive maintenance helps minimize unexpected downtime and significantly increases production efficiency across your operations.

Maintenance – Reliability – Efficiency

Hotline

Every minute of unplanned downtime results in a loss of time and money, which is why our customer hotline is available 24/7. In case of system failure, we guarantee a response within 24 hours to reduce delays, accelerate resolution, and restore safe and stable operations. With remote support and expert coordination, we help you maintain productivity and minimize disruptions to your manufacturing.

Support – Guarantee – Service

Diagnostics

Our team delivers quick and precise diagnostics to reduce production interruptions and maintain equipment reliability. We troubleshoot mechanical, electrical, and software issues and carry out component replacements, including sensors, motors, and actuators. Using advanced diagnostic tools, we ensure accurate fault detection and repairs. Our efficient service restores operations in the shortest possible time.

Diagnostics – Replacement – Service

Installation

Automation systems are installed by experienced technicians, including full commissioning and startup. All key functions are tested, calibration verified, and parameters adjusted to ensure high reliability. With accurate setup and smooth integration, your production remains stable and efficient, without unexpected downtime or operational interruptions.

Installation – Testing – Optimization

Programming

We provide expert programming for PLC, HMI, and SCADA systems. Machine parameters are carefully optimized to improve productivity, reduce energy usage, and minimize downtime. Detailed configuration ensures long-term reliability and consistent performance of automated systems, supporting stable production and greater operational control.

Programming – Optimization – Configuration

Assembly

We manage professional machine assembly, disassembly, and relocation of entire production systems. From secure transport to precise positioning and rapid commissioning, every step is handled with care. Our structured approach guarantees uninterrupted production, fast startup, and safe integration of equipment into your established workflow.

Assembly – Disassembly – Transport

Modifications

We carry out modifications and de-automation of production lines, including disassembly and reuse of components for new systems. By combining mechanical design, assembly, and control programming, we efficiently adapt production processes to meet new operational demands. Our solutions are tailored for flexibility, reliability, and fast reintegration.

Modifications – Installation – Maintenance

Refurbishment

We provide refurbishment of automated production lines to enhance overall performance and extend system lifespan. The process includes modernizing control systems, replacing worn components, and adapting workflows to meet current manufacturing standards. With minimal disruption, we help align older equipment with today’s production goals.

Refurbishment – Modernization – Replacement

3D Printing

We offer large-format 3D printing using the Modix BIG-Meter, with a build size of up to 1×1×1 meter. Our prints are suitable for industrial and development purposes, from prototypes to functional components. We ensure excellent surface precision and dimensional accuracy, supporting both rapid testing and design validation in demanding production environments.

Print – R&D – Manufacturing

Planning

We design and implement preventive maintenance plans that reduce the risk of unexpected failures and extend equipment lifespan. A systematic approach allows for regular inspections and audits, ensuring compliance with safety and technical standards while keeping machinery in optimal condition.

Planning – Design – Inspection

Training

We provide specialized training for personnel to ensure proper operation and maintenance of automation systems. With in-depth onboarding, we help minimize mistakes and maximize productivity. Ongoing support and professional consultation empower operators to manage challenging situations effectively.

Training – Support – Handling

Support – Oversight – Consulting

Remote support solutions

Our technology supports remote access and diagnostics, letting us address technical problems quickly and efficiently—without needing to be on site. Using AR smart glasses, technicians can stream live footage, review drawings, and follow real-time guidance from our specialists. This accelerates repairs, minimizes production losses, and enhances efficiency in maintenance and reporting.

HRO-TECH - Efektivní podpora na dálku

Expert care for automated machinery

With a diverse team of experts in engineering, manufacturing, and programming, we provide efficient solutions for mechanical, electrical, and software faults in automated systems. Our engineers develop tailored improvements, assembly specialists perform precise maintenance, and our software team ensures the optimal functionality of control units. We offer overhauls and upgrades of existing machinery to comply with current technological standards and meet changing production needs. Our focus is on stable operations, reduced downtime, and long-term performance improvements across your production processes.

Automation - Tooling - Service

Our experts

Our team consists of highly skilled and experienced professionals who leverage their expertise to deliver reliable and innovative solutions.

Marek Hronovský
Marek Hronovský

Executive Director

Marek Hronovský
Marek Hronovský
Jíří Loněk
Jiří Loněk

CEO, HRO TECHNOLOGY

Jíří Loněk
Jiří Loněk
Veronika Závorová
Veronika Závorová

Sales manager

Veronika Závorová
Veronika Závorová
Pavel Štochl
Pavel Štochl

Head of automation department

Pavel Štochl
Pavel Štochl
Ondřej Firýt
Ondřej Firýt

Head of tooling department

Ondřej Firýt
Ondřej Firýt
Miroslav Smetana
Miroslav Smetana

Head of tool manufacturing

Miroslav Smetana
Miroslav Smetana
Martin Stránský
Martin Stránský

Head of engineering department

Martin Stránský
Martin Stránský
Jan Klas
Jan Klas

Head of electrical engineering & SW

Jan Klas
Jan Klas

Why choose us?

We are committed to developing and providing a high-quality, dependable, and efficient product with an intuitive user experience and low-maintenance technology.

  • A team of professionals with years of experience
  • Seamless cooperation throughout the entire project
  • Assurance, security, and reliability